Accessing Wellness Counselling & Counselling

Sometimes we all need someone to talk to. There are a number of counselling services available at the University of Toronto and in the community that provide support for students, staff, faculty and partners as they work through various personal challenges. This page provides a comprehensive list of services that you may be able to access.

Please note: for academic or financial counselling, students should contact their registrar's office or their academic department.

Services for Students

  • Good2Talk. Good2Talk is a free, confidential and anonymous helpline that serves all post-secondary students in Ontario. It offers professional counselling, mental health information and connections to local resources. The service is available 24 hours a day in both English and French. Simply call 1-866-925-5454 to speak with a counsellor.

U of T St. George

  • Health and Wellness Centre. The Health and Wellness Centre, located at 214 College Street (2nd floor), offers a single point of access for all health and mental health services for University of Toronto undergraduate and graduate students. Appointments can be made online through Web Access or by calling 416-978-8030. The clinic also accepts drop-in appointments on a first-come, first-served basis.
  • School of Graduate Studies. The School of Graduate Studies, located at 65 St. George Street, offers specialized counselling services for all full and part-time graduate students to better meet their diverse needs. The Wellness Counsellor is available on Monday, Tuesday and Thursday and offers brief counselling services. Appointments can be made by calling 416-978-8030.
  • Counseline. Counseline offers face-to-face and online counselling for Faculty of Arts and Science undergraduate students and Transitional Year Programme students. Counseline is available Wednesdays through Fridays during the academic year (September to April). To make an appointment, call the Intake Line at 416-946-5117.
  • OISE Psychology Clinic. The OISE clinic offers counselling and psychotherapy for students, staff, faculty and the community. The clinic is open during the academic year (September to April). Services are provided at low cost, with flexible payment plans and a sliding scale fee based on clients' needs. To make an appointment, call the Intake Line at 416-978-0654.

U of T Mississauga

  • Health and Counselling Centre. The Health and Counselling Centre, located in Room 1123A of the Davis Building, offers personal counselling and psychiatric services for UTM students. The centre is open weekdays from 9am-5pm. To make an appointment, call 905-828-5255 or stop by the main office.

U of T Scarborough

  • Health and Wellness Centre. The Health and Wellness Centre, located in room SL-270 of the Student Centre, offers personal counselling and group therapy services for students registered at UTSC. To make an appointment, call 416-287-7065 or visit the front desk.

Services for Staff and Faculty

  • Employee Family Assistance Program. The Employee & Family Assistance Program (EFAP) is available to employees of the University of Toronto who are eligible to participate in the University's group benefit programs, and their dependents. It is free and operated by an external provider, Homewood Health. Services are available 24 hours a day, 7 days a week and include short term counselling and referral services. To speak with a representative, call 1-800-663-1142.
  • OISE Psychology Clinic. The OISE clinic offers counselling and psychotherapy for students, staff, faculty and the community. The clinic is open during the academic year (September to April). Services are provided at low cost, with flexible payment plans and a sliding scale fee based on clients' needs. To make an appointment, call the Intake Line at 416-978-0654.

Services in the Community

  • Gerstein Crisis Centre. The Gerstein Crisis Centre is a 24-hour community based mental health crisis service for adults in Toronto. The centre offers a 24 hour crisis line, 416-929-5200, for callers experiencing a mental health crisis.
  • Family Service Toronto. Family Service Toronto, located at 128A Sterling Road (Suite 202), offers a free single counselling session for adults in Toronto on Wednesdays from 3:30pm-7:30pm. Registration begins at 3 pm and the last appointment starts 6:15pm.
  • Distress Centres of Toronto. The Distress Centres of Toronto/Scarborough offer 24-hour telephone support, at 416-408-4357, to individuals in crisis as well as referrals to community agencies.
  • Peel Crisis Services. Peel Crisis Services offers 24-hour crisis intervention services (phone and outreach) to people in Peel Region. Call 905-278-9036 to access services.